Aoife Randles

Jan 2025 – Present

Dublin, Ireland

Dropbox

Led accessibility improvements across the Help Center and Learn site redesign, implementing and overseeing changes to meet accessibility standards
Drove the Learn site redesign from a dated platform to a modern experience spanning 12 new pages, 20+ courses, 200+ content pages, and 100+ video pages, auditing imagery, video, and course illustrations against new design standards and refining layout for visual consistency
Delivered measurable UX gains post-launch: reduced bounce rate on the profile page by 54% and improved homepage scroll depth through streamlined page length
Partnered with developers to identify and resolve UX/UI issues, including a full pre-launch audit of the Stage 1 redesign before promoting from staging to production
Managed localization across 20 languages, overseeing translated content to hit publishing deadlines

AccessibilitySite RedesignUX OperationsLocalizationCross-functional Collaboration

May 2023 – Sep 2024

New York, USA

The Conference Forum

Contributed to the design and launch of a custom HTML/CSS website spanning nine conference domains, working alongside a manager and external developer through implementation and QA.
Owned design and content across nine live conference sites, building and updating pages as new conference information rolled out, each serving thousands of attendees.
Designed to nine distinct brand systems, applying each conference's unique color themes and visual standards to maintain brand consistency across every site and asset.
Designed the interactive agendas and worked with the developer to build them, improving navigation and the attendee experience across nine annual conferences.

Web Design & DevelopmentCMS ManagementDigital & Print DesignContent Strategy

Sep 2021 – Nov 2021

Limerick, Ireland

Hollister Incorporated

Designed and prototyped a companion app for a smart clothing device, guided by user research and human-centred design principles.
Conducted mixed-methods research, including observation studies and user interviews, synthesising findings into personas and user journey maps to guide design decisions.
Delivered end-to-end design from sketch wireframes through high-fidelity Figma prototypes, validated through usability testing.

UX/UI DesignUser ResearchWireframing & PrototypingUsability Testing

Jan 2021 – Sep 2021

Galway, Ireland

Medtronic

Designed and built a user-friendly document database in Adobe InDesign, applying information architecture principles to improve team access to critical files.

Supplier Quality EngineeringQuality AssuranceRoot Cause AnalysisProcess ImprovementData Analysis

Experience along the way